Privacy Policy for Sea Smile Chania

Effective Date: 11.06.2024

1. Introduction

Welcome to Sea Smile Chania. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you use our website and services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and payment information when you book a trip or contact us.
  • Technical Information: This includes your IP address, browser type, operating system, and information about your browsing behavior on our website.
  • Location Information: Geographic location data collected when you use our services, if enabled by your device.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide and manage our boat trip services, including booking and payment processing.
  • Communication: To communicate with you regarding your bookings, inquiries, and customer service issues.
  • Improvement and Personalization: To improve our website, services, and user experience, and to personalize your experience on our site.
  • Marketing: To send you promotional materials and updates, provided you have opted-in to receive such communications.
  • Legal Compliance: To comply with legal obligations and to protect our rights and the rights of others.

4. Data Storage and Security

We implement robust security measures to protect your personal information, including:

  • Encryption: Encrypting sensitive information, such as payment details, during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments to identify and mitigate risks.

Despite these measures, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Data Sharing

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, email service providers, and analytics companies. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Obligations: Government authorities or other entities if required by law, or to protect our legal rights or those of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.

6. Users’ Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at [insert contact email]. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your experience on our website.
  • Analyze website traffic and usage patterns.
  • Customize content and advertisements to your interests.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the effective date. Your continued use of our services after changes are made indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: seasmilechania@gmail.com

Thank you for choosing Sea Smile Chania. We value your privacy and are committed to protecting your personal information.